Privacy Policy

Effective Date: June 14, 2026

At Invictora ("Invictora," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, contact us, or otherwise use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order History
  • Customer Support Communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Referring URLs
  • Pages Visited
  • Date and Time of Visits
  • Website Usage Data

Cookies

We use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Verify transactions and prevent fraud
  • Communicate about orders and account activity
  • Improve our products and services
  • Personalize your shopping experience
  • Send promotional emails where permitted
  • Comply with legal obligations
  • Enforce our policies and terms

3. Legal Basis for Processing

Where applicable, we process personal information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate business interests

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers such as:

  • Payment processors
  • Shipping and logistics companies
  • Website hosting providers
  • Customer support providers
  • Marketing and analytics providers
  • Fraud prevention services
  • Government authorities when required by law

These providers receive only the information necessary to perform services on our behalf.

5. Payment Processing

Payments are processed securely through trusted third-party payment providers.

We do not store complete credit card, debit card, or banking information on our servers.

Payment providers process your payment information according to their own privacy and security policies.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

Security measures may include:

  • SSL encryption
  • Secure servers
  • Access controls
  • Fraud monitoring
  • Payment security protections

While we work to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Cookies Policy

Cookies help us:

  • Operate the website
  • Remember your preferences
  • Analyze visitor behavior
  • Improve website performance
  • Support advertising and marketing efforts

You can disable cookies through your browser settings, although some website features may not function properly.

8. Marketing Communications

If you choose to receive marketing communications, we may send:

  • Promotional offers
  • Product updates
  • Newsletters
  • Special discounts

You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.

9. Data Retention

We retain personal information only as long as necessary to:

  • Process orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

11. International Users

If you access our website from outside the country where our operations are based, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you consent to such transfers where permitted by applicable law.

12. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

14. Order Fulfillment

To efficiently fulfill customer orders, products may be shipped from our warehouses, fulfillment centers, authorized suppliers, distribution partners, or logistics providers.

Information necessary for delivery may be shared only with shipping carriers and logistics providers for order fulfillment purposes.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting on this page.

Your continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Invictora
Email: sales@invictora.com
Address: 8 Walmgate Rd, Perivale, Greenford UB6 7LH, United Kingdom

17. Consent

By accessing or using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.